1. Introduction
Welcome to DocFlat ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our PDF to Markdown converter service.
2. Information We Collect
2.1 Files You Upload
When you upload a PDF file to DocFlat for conversion, we temporarily store the file on our servers. All uploaded files and conversion results are automatically deleted after 1 hour. We do not create backups, and we do not permanently store any of your documents.
2.2 Usage Data
We may collect basic technical information when you use our service, including:
- Browser type and version
- IP address
- Pages visited
- Time and date of visits
- Operating system
This information is used solely to improve our service and is not linked to any personally identifiable information.
2.3 Cookies
We use cookies to provide and improve our service. You can control your cookie preferences through our Cookie Consent Manager. We use the following types of cookies:
- Essential Cookies (Always Active): Required for the application to function properly, including session management and security features. These cannot be disabled.
- Analytics Cookies (Enabled by Default): We use Google Analytics 4 with anonymized IP addresses to understand how users interact with DocFlat. This helps us improve the service and identify issues. Analytics cookies are enabled by default for service improvement, but you can opt out at any time.
- Marketing Cookies (Requires Consent): We use Google Ads to show personalized advertisements that support our free service. These cookies enable ad personalization and measurement. Marketing cookies require your explicit consent.
For detailed information about specific cookies, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Convert your PDF files to Markdown format
- Improve and maintain our service through analytics
- Detect and prevent technical issues
- Ensure security and prevent abuse
- Show relevant advertisements to support our free service (with your consent)
We do not sell, rent, or share your PDF file content with third parties. We use Google Analytics (with your default consent) to improve our service and Google Ads (with your explicit consent) to support our free business model through advertising revenue.
4. Data Retention
All uploaded files and conversion results are automatically deleted from our servers after 1 hour. There is no way to recover files after they have been deleted. We do not maintain backups of user-uploaded content.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We use the following third-party services to provide and support our free service:
6.1 Google Analytics 4
We use Google Analytics 4 (enabled by default) to understand how users interact with DocFlat. Google Analytics collects anonymized usage data including:
- Pages visited and features used
- Session duration and bounce rates
- Browser type and device information
- Anonymized IP addresses (last octet removed)
This data helps us improve DocFlat's functionality and user experience. Google Analytics data is subject to Google's Privacy Policy. You can opt out of analytics cookies through our Cookie Consent Manager.
6.2 Google Ads
DocFlat is a free service supported primarily by Google Ads. When you consent to marketing cookies, we use Google Ads to show you personalized advertisements. This advertising revenue allows us to keep DocFlat free for everyone.
Google Ads uses cookies to:
- Show relevant ads based on your interests
- Measure ad effectiveness and engagement
- Prevent showing the same ads repeatedly
Marketing cookies require your explicit consent and can be disabled at any time through our Cookie Consent Manager. Learn more about Google Ads in their Advertising Privacy Policy.
6.3 Your PDF Files
Your uploaded PDF files and conversion results are NOT shared with Google or any third parties. They remain solely on our servers during the conversion process and are automatically deleted after 1 hour. Google Analytics and Google Ads do not have access to your file content.
7. Your Rights (GDPR Compliance)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request information about the data we hold about you.
- Right to Rectification: You can request correction of inaccurate data.
- Right to Erasure: You can request deletion of your data.
- Right to Restriction: You can request limitation of data processing.
- Right to Data Portability: You can request a copy of your data in a portable format.
- Right to Object: You can object to certain types of data processing.
Since we automatically delete all files after 1 hour and do not maintain user accounts, most of these rights are inherently protected by our service design.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: